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Entering treatment is one of the biggest steps in recovery and trying to navigate all the details can often feel overwhelming. At Toledo Center, we do our best to alleviate any worries, stress, or questions about the admissions process. We make sure our clients feel at ease, well-informed, and prepared before entering treatment.

Admissions Process

1. Initial Phone Call and Consultation With Our Admissions Team
To take the next step in you or your loved one’s recovery, contact us at 419-885-8800 for an initial (and 100% confidential) conversation with a member of our Admissions Team. To better understand your specific treatment needs, our Admissions Team will work with you to review the admissions process and answer your questions. Topics discussed may include:

  • Our eating disorder treatment programs
  • Treatment costs
  • Insurance benefits verification
  • Level of care and length of stay determination
  • Admission procedures review
  • Living arrangements
  • Working with your existing professional treatment team
  • And any other questions you have

2. Clinical Assessment
The admissions process is the foundation of the recovery journey. We will begin to address each client’s specific needs through a clinical assessment conducted by a qualified mental health professional.

  • Clinical Assessment – We will schedule an interview to discuss review the client’s needs and build recommendations for care.
  • Medical Testing – We may ask the client to obtain several medical tests from their physician, such as:
    • Blood tests to assess electrolytes and other biological systems
    • Electrocardiogram (EKG) test to assess heart functioning

3. Admission Date Scheduling
Once we’ve collaboratively determined that the Toledo Center meets the client’s needs for eating disorder recovery, we will schedule an admission date and provide additional information to help the client and their family prepare for admission.

In the video, our National Admissions Director, Alycia Aldieri, talks about her personal eating disorder and addiction recovery journey and the importance of offering client-centered treatment that’s based on authenticity, compassion, and integrity.

Paying for Treatment

Toledo Center has agreements with major insurance companies that provide full or partial reimbursement for eating disorder treatment costs; however, we don’t accept Medicare or Medicaid. Our in-network insurance providers currently include:

  • Aetna
  • Anthem
  • Blue Cross/Blue Shield
  • Beacon Health Options
  • Cigna
  • Humana
  • FrontPath
  • Medical Mutual
  • New Directions Behavioral Health
  • Ohio Health Choice
  • Physicians Health Plan of Northern Indiana
  • United Healthcare
  • Optum
  • Value Options

The agreements with the insurance companies listed may be for a particular level of care (e.g., partial hospitalization) but not for another level of care (e.g., residential treatment); however, we make every effort to work with each client’s insurance company to obtain reimbursement for treatment.

Additionally, we are often able to secure single case agreements with insurance companies that aren’t listed above.

Admissions FAQs

There is no set length of stay for our programs since treatment is individualized to meet the needs of each client. The average length of stay is 6-8 weeks; however, some clients may need more or less treatment depending on their individual presentation.

There are different opinions on this topic, but we know that complete recovery from an eating disorder is possible. However, studies show that the prospect for recovery are greatly reduced without proper treatment. At Toledo Center, we understand the importance of being realistic about recovery and know that it’s a process. We work with each client to understand the underlying issues of their eating disorder and address those issues so they can find freedom.

We treat individuals whose primary diagnosis is their eating disorder. However, many of our clients also struggle with co-occurring disorders such as depression, anxiety, obsessive-compulsive disorder (OCD), and post-traumatic stress disorder (PTSD), to name a few. Our experienced team of professionals works with each client to customize an individual treatment plan that addresses their eating disorder and any co-occurring disorder(s).

At Toledo Center, we treat all genders, ages 12 years and older.

Our Admissions Team works with each client, their insurance company, and the Toledo Center clinical staff to determine and recommend the level of care that will be most beneficial for their treatment. We currently offer adult and adolescent residential and partial hospitalization treatment programs.

We encourage family involvement in the treatment process. The type and level of family involvement varies depending on the age of the client and their family circumstances. Family therapy is one of the cornerstones of treatment for nearly all clients under the age of 18 or those who are older and living at home. From a practical perspective, parents or guardians are legally responsible for their children who are younger than 18 years old and we work with parents to ensure each client’s therapeutic goals are met.

For clients who are 18 years or older, we strongly encourage family involvement that may vary in intensity from simply providing information to more intensive family therapy sessions. We can schedule family meetings or therapy sessions regularly or periodically, according to each client’s individual treatment plan and family circumstances.

If you’re ready to take the next step in the eating disorder recovery process for you or your loved one, the compassionate team at Toledo Center is here to help. Give us a call at 419-885-8800 or complete our contact form.