2020 Clinical Outcomes and Key Findings

Home / 2020 Clinical Outcomes

About Toledo Center

Toledo Center takes an innovative approach to guiding clients on their recovery journeys that’s backed by evidence-based outcomes and compassion for every client. Toledo Center meets clients where they are with an upfront, honest approach to treatment and cares for all genders, ages 10-17, helping people reclaim their lives, their health, and their futures.

At the time of our outcomes assessment in 2020, we treated adolescents and adults of all genders, ages 12+. As a proud trusted provider, we have realigned our services to better support the growing need for adolescent treatment and presently treat adolescents of all genders, ages 10-17, with an eating disorder.

About Our Assessment Approach

In our 2020 Clinical Outcomes Report, our client-centered care and whole-person approach to treatment used the BASIS-24 Evaluation, a leading behavioral assessment tool, to evaluate the results our clients experience post-treatment against similar treatment facilities across the nation. This measurement tool identifies a wide range of symptoms and problems that occur across the diagnostic spectrum using a 5-point Likert scale.

The 24 questions are scored using a weighted average algorithm that gives an overall score and scores for six subscales for the following domains of psychiatric and substance abuse symptoms and functioning: depression and functioning, relationships, self-harm, emotional lability, psychosis, and substance abuse. Across 2020, we had 114 active clients participate in programming at Toledo Center and 41 who completed the BASIS-24 assessment. The questionnaire was administered at admission, mid-treatment or every 30 days, and again at discharge.

Amos Taylor photo

“Toledo Center has advanced significantly under Odyssey’s ownership while keeping patient care at the heart of everything they do. This was put to the test during 2020 and Toledo Center, along with the world, were stretched in ways we could have never imagined.

Through it all the need for clinically excellent, evidence-based care was never more apparent and Toledo Center didn’t let our clients or their families down. I’m proud of how they continued to outperform the nation with outcomes that enabled our clients to progress on their road towards lasting recovery.”

Amos Taylor
CEO, Odyssey Eating Disorder Network

Toledo Center vs. National Comparison

Clinical Expertise

Offering evidence-based quality care for eating disorders from an experienced and highly credentialed clinical team.

Fully Accredited

All levels of care are fully accredited at the highest level through CARF, demonstrating our commitment to providing the highest quality care.

Inclusive Environment

Toledo Center is proud to care for all genders and meets every client where they are with compassion and collaboration.

2020 Findings: Exceeding the Industry

Toledo Center uses a whole person and flexible approach to treatment, which offers each client the opportunity for complete recovery. Our programs go above and beyond to empower individuals and address their mental, physical, social, spiritual, and vocational needs. Toledo Center surpassed the BASIS-24 National Comparison Group across key symptom severity measures when compared against 74,730 cases from many similar organizations.

Overall Reduction in Symptom Severity

Clients at Toledo Center outpaced the national average in overall improvement and symptom reduction.

Reduction in Depressive Symptoms

Clients at Toledo Center experienced a 52% average reduction in depressive symptoms and an increase in functioning (daily/role functioning and depression and anxiety symptoms).

Reduction in Emotional Lability

Clients at Toledo Center reported a 52% average reduction in mood swings, racing thoughts, and feeling short tempered at discharge.

Reduction in Self-Harm

Clients at Toledo Center saw a 78% average reduction in thoughts about hurting themselves and/or ending their lives.

Reduction in Substance Abuse

Clients at Toledo Center experienced a 67% average reduction in urges to drink, abuse substances, and problems with drugs or alcohol.


We take pride in being available, present, and compassionate in all client interactions. No matter your state of mind or particular need in a situation, we are here to support you.

Grateful Client

It is difficult to fully explain the tremendous impact that Toledo Center has had on my life. When I entered the clinic I was angry, afraid and hopeless. By the time I left the clinic I had hope, and felt truly supported, for the first time in a very long time. I am so grateful for the incredible and caring staff at the clinic and for my time there.

Grateful Client

Grateful Parents

We are so appreciative of this place. We can honestly say that without them, we likely would have lost our child. She went from an unrecognizable shell of a person back to herself. We got our daughter back.

Grateful Parents

Download the PDF Version of Our Outcomes Report