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Toledo Center was awarded a three-year accreditation renewal by the Commission on Accreditation of Rehabilitation Facilities (CARF) in December 2015. The three-year accreditation is the longest period awarded by CARF and reflects the RCC commitment to meeting the unique needs of each person served. This accreditation indicates that the RCC has put itself through a rigorous peer review process and has demonstrated to a team of surveyors during an on-site visit that its programs and services are of the highest quality, measurable, and accountable. *
The three-year Accreditation from CARF was for several specific programs. Even though the RCC has always provided eating disorder treatment, in 2015 we received the new CARF accreditation specifically for eating disorders.
Eating Disorder Specialization Accreditation:
- Partial Hospitalization: Mental Health (Eating Disorders)
- Partial Hospitalization: Mental Health (Eating Disorders – Children and Adolescents)
- Residential Treatment: Mental Health (Eating Disorders – Children and Adolescents)
Accreditation Program Renewals:
- Partial Hospitalization: Mental Health (Adults)
- Partial Hospitalization: Mental Health (Children and Adolescents)
- Residential Treatment: Mental Health (Children and Adolescents)
- Outpatient Treatment: Mental Health (Children and Adolescents)
Other Newly Accredited Programs:
- Intensive Outpatient Treatment: Mental Health (Adults)
- Intensive Outpatient Treatment: Mental Health (Children and Adolescents)
Summary of Comments from the 2015 CARF Report:
“The staff members are described by patients as caring, responsive caregivers who are nonjudgmental and respectful.”
“Both funding and referral sources are extremely satisfied with the quality of programming and outcomes of patients.”
“Parents value the family support provided by the organization, as well as its willingness to help them overcome financial barriers to effective treatment for their children. Toledo Center was described by one parent as a beacon of hope in unchartered waters.”
“A comprehensive array of specialized, structured programs and services for patients and their families with eating disorders is provided in an attractive, peaceful environment.”
“Toledo Center has distinguished itself as a model for the treatment of eating disorders. It is working to change the way outcome measures are used to determine treatment successes, educating the professional community through research and publication.”
“Guided by a cognitive-behavioral model, integrating family and interpersonal therapy, Toledo Center has provided high-quality, intensive treatment services to adolescents and adults with eating disorders since 1996.”
“The leadership serves as a source of inspiration to personnel in shaping a programmatic culture of compassion and respect for professional excellence, which strengthens the programs.”
“The leadership of the organization has continually expressed … how it recognizes and appreciates the contribution of all its employees. It also became apparent that staff dedication is the driving force that fosters a vibrant corporate culture that is built around addressing and fulfilling the needs of the persons served.”
“Toledo Center presents recovery panels where former patients return to share their experiences with recovery and serve as models for current patients.”
“The organization has a clear mission and vision supported by a program philosophy that is embraced by leadership and staff members.”
“There is evidence of cohesiveness and communication among the multidisciplinary treatment team and a commitment to positive outcomes for the patients.”
Comments from the 2012 CARF Report:
“RCC has dedicated and supportive leadership members who are committed to maintaining quality services that provide positive outcomes.”
“The organization has an excellent and well-earned reputation with funding and referral sources. RCC is considered a service of choice for persons suffering from eating disorders.”
“Programs offered to adolescents and adults with eating disorders have been specifically designed to meet their complex needs. The approach to treatment is based on extensive research, addresses coexisting conditions, and includes a nonjudgmental approach to nutritional rehabilitation.”
“RCC has talented, dedicated, and highly motivated staff members who embody the organization’s intent to help adults and adolescents with eating disorders reclaim their health and their lives.”
“Interviews with the persons serviced indicate that staff members are perceived to be a knowledgeable and caring group of gracious, competent clinicians who take the time to get to know the individuals and families, and treat them with dignity and respect.”
“The organization maintains a homelike setting in a manner that enhances the therapeutic environment for adolescents, and has developed successful strategies to assist them in continuing their education while in treatment and to achieve the end goal of reuniting them with their families.”
“RCC is conveniently located in a beautiful urban area, overlooking a river, with an attractively constructed building for services. The organization displays a strong commitment to providing services in a well-maintained, modern facility with thoughtful planning given to kitchen and dining areas for the persons served.”
“Colorful and inspirational artwork, including framed pictures created by the persons served, is evident throughout the organization.”
“The organization has an active safety program that ensures that services are provided in a healthy and safe environment.”
Comments from the 2009 CARF Report:
“The RCC has been identified by its referral sources as the best kept secret among behavioral health peers, the community, other funding sources, and persons served.”
“RCC has demonstrated unique leadership to persons served in the treatment of eating disorders.”
“The RCC has a respected staff that communicates well with referral agencies, the Sylvania school system, insurance companies, and regional health maintenance organizations” … “Staff members are noted to provide individualized episodes of care for each person served and are not viewed among peers as just cookie-cutter care professionals.”
“RCC residential services are housed in a safe, modern, well-furnished facility, and it is obvious that staff members demonstrate their compassion, professionalism, and dedication to service on a daily basis. These qualities foster a healthy environment of trust evident among persons served.”
* CARF is an independent, not-for-profit accrediting body whose mission is to promote the quality, value, and optimal outcomes of services through a consultative accreditation process that centers on enhancing the lives of the persons served. Founded in 1966 as the Commission on Accreditation of Rehabilitation Facilities, and now known as CARF, the accrediting body establishes consumer-focused standards to help organizations measure and improve the quality of their programs and services. For more information, please visit http://www.carf.org.